Employer Charter
What is our mission?
We aim:
- To offer employers and their staff accessible, flexible, high quality training programmes which are designed to suit them
- To contribute to the development of the local community by improving the skills of the workforce to the benefit of local employers
What we will do for you?
We will:
- Respond to enquiries within 2 working days
- Give you a named contact who will act as your main point of contact
- Give you information about course content, qualifications and funding
- Provide well qualified, professional and experienced staff
- Give you the information you need before, during and after the course. We will give you and your staff information packs, full induction programmes, regular contact about progression, opportunities for feedback and evaluation
What we ask of you?
We ask you to:
- Provide a healthy and safe working environment for training on your premises
- Support employees on training programmes
- Give us feedback with concerns or comments on our services
- Inform us about changes to staff, etc.
- Participate in business forums or advisory groups when possible
If you want further information
We can provide you with:
- Details of our complaints procedure
- Full information on pricing and our terms and conditions (refunds, etc.)
- Contact information for our business development team
- Information on all our services to businesses and individuals
- Information on our equality and diversity policy
South Thames College Centre for Employers and Enterprise, Tooting Centre, 71 Tooting High Street, Tooting, London SW17 0TQ
Tel: 020 8918 7272 - Email: business@south-thames.ac.uk
Please see our service standards for dealing with enquiries and handling complaints
Inside View
Technical Services Department, Wandsworth Borough Council
"I am very satisfied with the progress each of our apprentice electricians have made since they joined South Thames College.
Operational Services has a tradition of employing apprentices and has benefited over the years from these students progressing as far as senior managment within the organisation. Being able to demonstrate to clients that we are committed to apprenticeships benefits our business as it shows our continuing efforts to improve the technical ability of our operatives and raise the skills levels of the workforce.
Our trainees have a greater technical understanding of their trade. The benefit of working in the college environment and also out 'on the tools' gives the apprentices a wide variety of practical experiences." Technical Services Department, Wandsworth Council
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