Key Facts
- Starting
Throughout the year- Location
- Kingston Hall Road Centre
- Duration
- 3 Years
- Study Mode
- Combination of work and study
- Start Date
- Throughout the year
- Level
- Level 2
- Code
- KEW2108AS
Autocare Technician Apprenticeship - Level 2
Apprenticeships give you the opportunity to work for an employer, earn a salary and at the same time study to gain a nationally recognised qualification whilst gaining valuable workplace skills and experience.
This Apprenticeship is aimed at learners who would like to become Auto-care technicians.
An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer service (including how to handle difficult customers and deal with customers' disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
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Entry Requirements
GCSE grade D/3 in Mathematics and English Language plus two other GCSEs at grade D/3. Satisfactory references and a good attendance record are also required.All applicants must be employed within the motor trade.
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Course Content
You will study the following elements:Knowledge: Health and safety - Commercial and legislative - Technical.
Skills: Vehicle inspection - Replacement of components - Replace and repair tyres - Stock procedures - Vehicle 4-wheel geometry
- Behaviours/Attitudes: Working together and building trust - Customer experience and communication - Making it happen and commercial awareness - Learn to strive for excellence.
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Progression Next Steps
Motor Vehicle Apprenticeship - Level 3 providing suitable employment is available. -
Additional Information
Click on the Apply link on this page to start the application process if you are in or have secured suitable employment for the Apprenticeship.For further guidance and information if you are not currently employed in a suitable role please have a look at Apprenticeship FAQs
If you are an employer and interested in any of our Apprenticeships for your staff, please email our dedicated Apprenticeship team at This email address is being protected from spambots. You need JavaScript enabled to view it.
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Course Structure
The course is split into a number of phases: On-programme Training and development takes place during this part of the apprenticeship, with apprentices attending college one day a week plus assessment in the workplace. During this time you will develop a portfolio.During their training, apprentices will develop the knowledge, skills and behaviours expected from a competent Autocare Technician. You will also study maths and English level 2, if you have not already achieved a GCSE grade 4.
End-point assessment EPA is the final stage that an apprentice goes through to complete their apprenticeship. The apprentice must show their learning to an independent end-point assessor and the overall grade available is distinction, pass or fail.
The apprenticeship duration is 30 months, including end point assessment. One day a week at College, with a minimum four days per week employed in the motor trade.
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Assessment Details
The end point assessment consists of:Knowledge assessment - two exams to assess knowledge gained, practical observation and a professional discussion based on your portfolio
