Key Facts

  • Starting
    1 Aug 2023
    Location
    Wandsworth
    Study Mode
    Part Time Day
    Days
    Roll-On Roll-Off (Any Day of Week)
    Start Date
    1 Aug 2023
    Level
    Level 2
    Code
    WTE2020CP

    Fees

    19+ Fee
    Free
Certificate in Information, Advice or Guidance

This online course provides an initial introduction to offering clear and accurate information, advice or guidance, and knowing what can be shared legally and professionally.

  • Entry Requirements


    In order to be able to enrol for this course, Learners must meet the following criteria:

    • Be aged 19 or over
    • Have lived in the UK for the past 3 years
    • Have achieved a Grade C (or above) in GCSE English, or a Pass in Functional Skills Level 2.
  • Course Content


    Learners work through online theory modules, before completing a series of related questions.

    Topics on the course include:

    • Explore communication techniques
    • Study how values, attitudes and beliefs can affect interactions
    • Develop interaction and interpersonal skills
    • Learn how information, advice or guidance can be explored
    • Learn how group interaction can be utilised
    • Manage information, including storage and retrieval
    • Learn how to comply with the law

    An Assessor is assigned to each course, and can support learners virtually where required.

  • Assessment Details


    All assessment is completed through a series of questions on an online portal.