Office managers plan, organise and co-ordinate the activities and resources of offices within commercial, industrial and other non-governmental organisations and public agencies. (National and local government office managers are classified to unit group 3561: Public services associate professionals.)
- Plans work schedules, assigns tasks and delegates responsibilities
- Advises on the handling of all correspondence and enquiries relating to accounts, sales, statistical and vacancy records
- Ensures that procedures for considering, issuing, amending and endorsing insurance policies are adhered to
- Plans, organises and co-ordinates the activities and resources of other offices not elsewhere classified including box offices, other ticket offices and accommodation bureaux.
Entry will usually require GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Professional qualifications are available in some areas of work.